Is it the leader or the staff that makes a business grow or fold? In my experience over and over I see the ability for a leader to lead his or her people is not something that is based on money, experience or praise however an innate knowing of care, confidence, and clarity. In many
With a worldwide pandemic on our hands, we are facing tough and uncertain times ahead. While health is our primary concern, what effect will this have on Australia’s small business economy? Back in 2008, the GFC wreaked havoc on many small businesses throughout Australia. Erratic consumer spending, global economies affecting how markets moved and increased
If you’re anything like me, mornings are busy. Up early, showers, kids, breakfasts, drop-offs, and all before I start work! My mornings were hectic until I started doing something differently…. Let’s be honest, with small kids, life is busy busy. Getting up early, then showers, dressing, feeding and looking after kids, breakfasts, drop-offs, and all
Are you leaving money on the table as a business owner?…. The easiest way to get repeat business is through the people who already know you, like you, trust you and have bought from you! So it stands to reason that all you need to do is start asking them and you will start receiving
I have interviewed for tons and tons of employees throughout my career and unfortunately, the map is never the terrain. I mean everyone looks Rolls Royce when It comes to the resume however have you noticed when they are in front of you it you often wonder and ask yourself “ Am I interviewing the right
Have you ever wondered how to raise your prices without losing customers? Every small business owner struggles during the early stages between wanting to ensure your customers are happy, but also wanting to make a healthy profit. Do you find yourself holding back on raising your prices out of fear that you’re going to anger
We’re lucky to be living in a time when there is an abundance of brilliant business books readily available for us to purchase and devour. As a business owner, learning from direct experience is key, but there’s also so much to learn from countless business owners and leaders who already have decades of knowledge and
Social media has been at the forefront of all business owners thoughts for the past decade. From the outside, it appears to be the best place to be if you have something to sell, and you’re looking for people to sell to. But here’s what nobody is saying: social media is not right for all
Congratulations are in order! You’ve made the bold decision to scale your small business this year, and we’re rooting for you. So, what does scaling actually mean? In a nutshell, it’s about ensuring your business has the capacity to grow, and the infrastructure to accommodate that growth. For example, increasing your customers is great. But
So you’ve figured out how to drive people to your website or sales page, but the next crucial stage in the sales funnel is converting those leads into sales, i.e. money in the bank. First, let’s take a look at the main reasons why small businesses fail to convert leads into sales: Trust — Using